This post describes how to respond to hostile or controversial questions. A hostile question is characterized by the intent in which it is posed rather than the content of the question being asked. A controversial question is related to a topic that is surrounded by intense public disagreement. When questioners are hostile, our natural response will be to feel defensive. However, for the communicator to demonstrate hostility in any way will be counterproductive. Instead, be c

This post is the second in a series examining the qualities and skills needed to be an effective communicator, including genuine courtesy.

This post encourages being more comfortable discussing controversial topics, not to avoid conflicts, but to build connections.

A common complaint about scientists in general and nutrition scientists, in particular, is that they can’t agree. One day they say coffee...

Misconceptions are a nemesis to food and nutrition professionals. On one extreme are claims that a little gummy chew will melt away...

Christmas Eve. 1914. The Western Front. A world at war. Have you heard the story of what happened that night? There are many versions of...

Small talk – it gets a bad rap – it’s fashionable to dislike and make fun of. Does small talk deserve a negative image? Or does it have...

To speak or not? Depending on the situation, speaking up or keeping silent will be the better choice. Both are important. Important...

Is it possible for the United States of America to be united again? What will unite us? One year ago I proposed the idea that better...

Defining moments shape each generation. When we develop communication, we must consider these defining moments.

Defeating COVID-19 will take a united effort in the battle. We can be #TogetherApart using 5 weapons for the fight.

Would you agree we live in an increasingly polarized culture? Specifically, in the field of nutrition, polarization and controversy are...

Meet Miss Aligned, also known as “not speaking the same language, even when it is all English.” She is another contestant in the Mis(s)...

In today’s world of instant messaging, texting, email, and social media, have we lost the art of having honest-to-goodness, face-to-face...

Are your family holiday gatherings suitable for a Norman Rockwell painting or a Hallmark movie? Maybe… sometimes. For many reasons,...