When I ask audiences to select their top challenge in creating effective messages, what do you think they pick? Being more...

An audience needs to feel a connection with the communicator before they are ready to attend, listen, learn, and act on a message. They need to feel understood. They need to feel like they share common ground with you. They must believe that you are going to meet a need or solve a problem they have.

Communicating effectively is a challenge. Miscommunication is rampant – we misunderstand, misinterpret, misspell, mispronounce, and more....

Have you ever been misunderstood? Or misinterpreted? Have you ever relayed a message with a mistake or a misprint? Have you ever...

Meet Miss Aligned, also known as “not speaking the same language, even when it is all English.” She is another contestant in the Mis(s)...

When I was young, a favorite feature in newspapers and magazines was “Ripley’s Believe It or Not” fun fact cartoon. It was fascinating to...

Well-constructed communication is like having a foundation that is unshakable. This photo shows our February house on Cape San Blas,...

In today’s world of instant messaging, texting, email, and social media, have we lost the art of having honest-to-goodness, face-to-face...

How well do you remember something? Research shows that over time, not so well. This phenomenon was described by Hermann Ebbinghaus in...

… the Italian chef? He pasta way. Could you use a good laugh? So could I! The more often the better. Laughter is good medicine We all...

Have you ever attended a presentation in which the audience was NOT engaged and became disruptive, or at best, was simply not paying...

What do you think is illustrated with the visual aid depicted in the photo? Did you guess BMI (Body Mass Index)? How can I use a visual...

Presentation skills are essential in today’s workplaces, organizations, and via digital channels. Whether you present in person or...

Calling audience members by name gains attention and solicits participation. It builds connections between presenter and audience and among audience members.

You walk into an office, a hotel, a restaurant, a store. What needs to happen for you to have a marvelous customer experience? I contend...

Successful nutrition communicators possess more than the required knowledge and skills. They demonstrate specific characteristics.

Most of us have probably omitted important steps in the communication design process due to a “lack of resources” and later regretted it. I know I have. I’ve also learned there’s a better way. I have compiled 5 smart shortcuts that can streamline the design process without shortchanging the result.

You can learn the skills to be a great communicator.